top of page
Score big with our 10% off orders of $25 or more sitewide sale! Use code RAM10 at checkout Limited Time Only!
FAQ
-
Why do FAQs matter?FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
-
How can I track my order?You can track your order by logging into your account and checking the order status. Additionally, a tracking number will be provided via email once the order is shipped.
-
What is an FAQ section?An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
-
What is the refund policy for custom orders?As all orders are custom, we do not offer refunds. Please ensure all details are accurate before placing your order.
-
Where can I add my FAQs?FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
-
How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
-
How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
-
Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
-
What is the estimated shipping time for orders?The estimated shipping time for orders is typically 3-5 business days within the US.
bottom of page